At wonder and Luck we always strive to give you the clearest description, material composition and dimensions of our goods however, we understand sometimes your order is not quite right for the purpose you intended.
Full price purchases: You may return new, unused FULL PRICE items within 14 days of the email that confirms shipment for a full refund, exchange or store credit (valid for 12 months). Orders returned after 14 days will only be eligible for exchange or store credit (valid for 12 months).
Sale purchases: We do not offer refunds on sale purchases or purchases where a discount code was used. We will however happily offer an exchange or store credit (valid for 12 months). We kindly ask that you consider your items carefully before making a purchase.
Please email prior to returning an item and we will provide you with a return address. Refunds are applied to the original credit card or method of payment.
You should expect to receive your refund within 3 business days of us receiving your package, however, in many cases you will receive a refund more quickly. This time period includes the time it takes us to process your return once we receive it (usually 1 to 2 business days).
To be eligible for a return, your item must be unused and in the same condition that you received it. Only full priced items will be refunded. Unfortunately sale items cannot be refunded, only exchanged or a credit note issued (valid for 12 moinths).